Resort Hotel Management

We can undertake the day-to-day operation with a hands-on approach that seeks out and utilizes all available resources to maximize investment returns, taking the burden of daily management out of the owner’s hands.

Great attention will be given to implement new and winning sales and marketing strategies, including those that instill guest loyalty and capitalize on media and public relations, to set the resort apart from the crowd.

We will ensure service standards are excellent and consistent in each department through ongoing training and re-training. Timely and accurate reports will be generated to facilitate strategic decision-making. At all times, we work to ensure that the property operates in a safe environment and that the asset investment is safeguarded.

Our experience in this field is extensive, including the management of several award-winning resorts.

  • Winning business plans and marketing programs
  • Comprehensive sales and public relations strategies
  • Effective day to day management
  • Profit-enhancing financial management
  • Timely and accurate performance report for owners
  • Property and asset management
  • Staff development and on-going training
  • Continual enhancement of operational efficiency
  • Continual improvement on guest services delivery
  • Ongoing new ideas to drive profits

Condominium Complex Vacation Rentals and Property Management

For condominium complexes with either unlimited owners usage and a voluntary rental program, or a compulsory rental pool program and limited owner’s usage, we provide a full spectrum of vacation rentals and property management services to the strata owners.

We can be a tremendous support for the developer by adding value to the real estate sales process, with our comprehensive property management and vacation rentals marketing expertise that home buyers look for.

Our service delivery to homeowners and vacationers are of the highest standard comparable to that of the best hotels and resorts.

  • Package and promote vacation rentals and home care programs in order to lend support to real estate sales
  • Deliver quality home care and property management services
  • Set and deliver homeowner and rental guest service standards and procedures, to a level comparable to what a guest would receive in a 5 star resort
  • Organize extensive in-house concierge and third party services for both unit owners and renters
  • Provide day top day administration and financial control
  • Provide ongoing owners relations and  public relations

We have extensive experience in marketing vacation rentals through proprietary and third party online channels, as well as through social media and the travel industry network.

Our services can be adapted to suit any size of resort condominium and villa complex, with or without a Homeowners Association’s management setup.

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